Some questions we hear from clients before embarking on our design services
Who is House Designer?
House Designer®, established in January 2020, has swiftly become the UK’s leading company for affordable interior and garden design services. Known for its innovative approach, the platform seamlessly blends traditional design methods with state-of-the-art 3D technology, allowing clients to envision their spaces in a way that was previously unimaginable.
Operating primarily online, House Designer offers a flat fee structure that brings transparency and affordability to the forefront. The company’s team of qualified interior designers and garden designers, based in London, works diligently to provide top-notch design services without the constraints of location.
Our designers bring a wealth of expertise, creativity, and innovation to the table. Each team member is dedicated to delivering bespoke designs that align with your style preferences, lifestyle, and budget. Whether you’re looking to revamp a single room or transform your entire home, our team is here to guide you through the process.
What is the next step after purchasing a package?
After your package purchase, you will promptly receive our online questionnaire within 24 hours. This interactive form is designed to gather detailed information about your project, ensuring we understand your needs and preferences thoroughly.
Additionally, you’ll have the chance to schedule a consultation with your designer. This one-on-one session provides a personalised opportunity for you to discuss your vision, ask questions, and establish a direct line of communication with your designer.
We believe in the power of collaboration to bring your design dreams to life.
Who are your designers?
House Designer is comprised of a dedicated team of professional interior designers, expert garden designers, architects, and horticulturists based in London. We specialise in providing affordable design services remotely, catering to clients all over the UK.
Our work is exclusively handled in-house by our team of fully qualified and expert designers. With House Designer, you can trust that your design needs are in capable and experienced hands.
Can I have a designer come to my home?
We provide in-person consultations and Home visits for homeowners based in London, Surrey, surrounding areas within the M25. You can schedule a consultation visit with any of our interior or garden designers.
What information do you need from me to start my project?
When completing your design questionnaire, please provide information about your project. Essential details include dimensions and photos to help us visualise your space. It’s crucial to specify your project budget, ensuring that we align our work with your allocated costs for furniture items.
If you happen to forget any details, no worries! You can always email additional information to your designer and discuss further aspects of your project during your consultation.
What if I don't like my designs?
At House Designer, our primary goal is to ensure your satisfaction with the designs we create for you. We take pride in our Excellent Trustpilot reviews.
Our designers pay close attention to your preferences during the initial consultation and throughout the entire process. Your feedback is invaluable, and we are committed to delivering designs that exceed your expectations.
Can I use your service for office design and commercial spaces?
Certainly!, we have a dedicated sister brand called Office Designer, specialising in designing office spaces at affordable rates. Whether it’s your home or workplace, we’ve got the expertise to create functional and aesthetically pleasing designs that align with your vision and budget.
Interior Design
Services
What is Online Interior Design?
It is a virtual service of designing your home by professional interior designers. Also referred to as eDesign. This is an affordable, efficient, and accessible way to work with an interior designer without breaking the bank.
How does online interior design work?
How much are the interior packages?
We offer a 3 tier pricing structure. Affordable Interior Design starting at £399 per room. Please see our Interior Design Pricing
Can my own ideas and vision be incorporated in the design?
Certainly! Our services are centred around providing a personalised solution to each client. We are heavy on bringing each client’s ideas and vision to life through interior design.
We understand that your space should not only be functional but also a true reflection of your style and personality.
What are the requirements for online interior design?
Providing your interior designer with a floor plan, even a rough sketch with measurements, is crucial for creating an accurate and tailored design for your space. Additionally, sharing photos of your current space and specifying any furniture you want to keep helps our designers understand your existing style and preferences.
This collaborative approach ensures that the final design not only meets your aesthetic preferences but also seamlessly integrates with your lifestyle and existing elements in the space.
How should I prepare for my interior design project?
To make your design process seamless with an end result that reflects your style, we advise that you establish a well-defined vision of your design goals and personal style preferences before the project kicks off.
You can accumulate examples of similar design projects that inspire you. Our designers will work with your preferences to design your space.
What are the differences between the interior design packages?
Basic Interior Package
Perfect for room transformations, When you need help with colour schemes, furniture layout and refreshing your interior decor. Work one on one with your House Designer on your space.
Deluxe Interior Package
Best for blank canvas, where more help is required. This package is popular with clients as it includes 3D renderings.
Ultimate Interior Package
Best for complex design schemes. Includes bespoke Joinery drawings. This package truly gives you a great design service with a top-tier House Designer. Take your project to the next level with our end-to-end support.
- Experience your new home with a virtual 360°walk-through tour. (*optional add on)
Can I see some of your previous work?
We invite you to explore our interior design portfolio, featuring a collection of case studies showcasing how we’ve assisted homeowners across the UK in achieving their desired styles.
What types of spaces/rooms can be designed virtually?
Our professional interior designers can assist you in designing various rooms in your home, including:
- Bedroom
- Living Room
- Home Office
- Dining Room
- Open Plan Living
- Sitting Room
- Nursery
- Kid’s Room
- Bathroom
- Kitchen
- Garden
- Conservatory
- Utility Room
- Hallway
- Studio
How long does the process take?
You can expect to receive your initial design concept within 3 working days after your consultation. Your interior designer will provide more details about the process and timeline during your consultation.
Please keep in mind that the timeline is subject to our workload, the number of revisions, and the complexity of the project. We take pride in delivering the highest level of quality and service.
For more information, see our interior design process
How soon can my designer start my project?
Your design process starts soon after you purchased your packges. Once we have all the information from your questionnaire and following your online consultation with your designer. Your interior designer would start straight away working on your project.
Do I have to live in London to use your interior design services?
Living outside London? No problem! Our interior design services are available to clients throughout the UK.
With our online platform, you can enjoy the expertise of House Designer from the comfort of your home, no matter where you are located in the country.
Where do you source items from?
We work with over 300 brands and suppliers to get you the best decor pieces and furniture. From big brands you may already know to small independent retailers.
Some of our brand partners include:
- John Lewis
- West Elm
- Loaf
- Danetti
- Olivias
- Soho Home
- Wayfair
- Abstract House
- Heals
- Sofa.com
- OKA
Do I need a site visit?
No, with our bespoke interior design process you do not need an actual site visit. During your free consultation we may require a video call (‘virtual’ tour ) to discuss your project with your designer.
House Designer also offers an optional service for in-person consultation and site visits in London and surrounding areas.
Can I use my existing furniture?
Yes! Of course you can. We ask if you have furniture you would like to keep in your project. Please be sure to share photos of the existing furniture you would like to keep.
Can you design my home from my Architect's drawings?
Yes, we can certainly work with your architect’s drawings! Simply provide us with the necessary floor plans and details, and our expert team will craft a bespoke interior design tailored to your preferences.
We use innovative software to scale furniture appropriately for your space. Our photorealistic 3D rendering provides an accurate preview of your new room, ensuring you can visualise every detail before making decisions.
Will I be able to talk to my interior designer?
As a House Designer client, you will have direct access to our team of professional designers.
Garden Design
Services
What is Online Garden Design Service?
Online Garden Design Service is an affordable way to access professional garden designers without high fees. It’s the perfect combination of expert design guidance, affordable prices, and remote virtual process that is applicable to all UK homeowners.
You can see exactly how your dream garden would look in 3D renderings; avoiding costly mistake before construction.
How much does it cost?
Our pricing structure is simple and affordable for everyone to enjoy our services. Garden design packages starts from £299 for a bespoke planting plan,
£699 for a small to medium garden makeover. (Which is our popular package).
And £950 for a large landscape garden.
What information do I need to provide to start my project?
After purchasing your garden package, you’ll receive an online questionnaire to gather all the essential details about your project. This questionnaire serves as the foundation for understanding your preferences, requirements, and vision.
We encourage providing as much detail as possible, as it significantly enhances our ability to tailor the design to your unique needs. Once you’ve completed the questionnaire, you’ll be matched with a dedicated garden designer who will work closely with you throughout the entire process.
How long will the garden design process take?
Depending on the package and the complexity of your garden design, you can expect to receive your design concept for feedback within 7 working days. On average, the entire design process, from the initial concept to the approval of your new garden design, typically takes around 14 working days.
During your consultation with the Garden Designer, they will be able to discuss the specific timeline for your project. It’s important to note that the timeline is subject to factors such as our current workload, the number of revisions, and the complexity of the project.
As a small team, we prioritise delivering the highest level of quality and service, and this process is designed to ensure excellence, which cannot be rushed.
For more information, Please see our Garden Design Process
Who will be designing my garden?
Your garden will be designed by one of our expert Garden Designers. We have a team of professional designers, horticulturists, and landscape architects who are experienced and skilled in creating beautiful and functional outdoor spaces.
Rest assured, you’ll be working with a dedicated and qualified designer who will collaborate with you to bring your garden vision to life.
How do I book a Garden Consultation and what can I expect from it?
For those who need tailored advice or have specific questions about their garden, we provide an optional Online Garden Consultation service. This is ideal for clients not requiring full design services but seeking expert guidance from our professional gardeners or horticulturists.
Our consultation, conducted via video call, offers a chance to address any gardening concerns you might have—from choosing the right plants or refining your garden design.
All our garden design packages include a complimentary video consultation to ensure every aspect of your garden meets your vision.
Do I require a site visit for my garden?
No, a site visit is not mandatory for your garden design. We offer a convenient online garden design service, allowing you to collaborate with our expert garden designers remotely. Through our innovative platform, you can provide essential information about your outdoor space, preferences, and budget. Our designers will use this information to create a bespoke garden design tailored to your needs.
However, if you prefer an in-person consultation, we do offer optional site visits for clients in London and surrounding areas. During the site visit, our Garden Designer will conduct a thorough survey of your property, take measurements, and discuss your specific requirements. This is an additional service that can provide more detailed insights into your space but is not mandatory for the garden design process.
This is charged at £250 and currently available in London and surrounding areas. Learn more
Can I use my existing plants and garden furniture?
Certainly! If you have existing garden furniture and plants that you would like to incorporate into your new garden design, we encourage you to share photos of these items during the garden design process. Our designers can work with your preferences and integrate your existing elements into the overall design.
During the design questionnaire or consultation, let us know about the specific pieces of furniture or types of plants you’d like to keep. You can also provide images or descriptions of these items. This information will guide our experts in creating a cohesive and harmonious garden design that complements your existing elements.
Installation
Support
Do you help with the installation and construction?
We provide post-design support for the implementation and construction of your garden design by collaborating with trusted and vetted tradesmen.
This service is available for clients located in London and the surrounding areas. Our goal is to ensure that your garden design is not only visually appealing on paper but also expertly brought to life during the construction phase.
If you choose this option, our team will assist you in finding skilled professionals to execute the build according to the specifications of your garden design.
Got Questions?
Book a free discovery call with our team
Need more help?
Our friendly team would love to hear from you.