Privacy Policy

Last updated: 13th February, 2024

This Privacy Policy outlines Our policies and procedures regarding the collection, use, and disclosure of Your information when You use Our Service. It also informs You of Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve Our Service. By using Our Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Definitions

  • Account: A unique account created for You to access Our Service or parts of Our Service.
  • Company: Refers to House Designer (also “We”, “Us”, “Our”).
  • Cookies: Small files placed on Your device by a website, storing details of Your browsing history, among other uses.
  • Country: Refers to the United Kingdom.
  • Device: Any device that can access the Service, such as a computer, mobile phone, or digital tablet.
  • Personal Data: Any information that relates to an identified or identifiable individual.
  • Service: Refers to Our Website.
  • Service Provider: Any natural or legal person who processes data on behalf of the Company, including third-party companies employed by the Company to facilitate the Service.
  • Usage Data: Data collected automatically, generated by the use of the Service or from the Service infrastructure.
  • You: The individual accessing or using the Service, or the company or legal entity on behalf of which the individual is accessing the Service.

Types of Data Collected

Personal Data:
While using Our Service, We may ask You to provide personally identifiable information, including:

  • Email Address
  • First Name and Last Name
  • Phone Number
  • Address, Postal Code, City

Usage Data:
Usage Data is collected automatically when using the Service, including information such as:

  • Your Device’s IP address, browser type, browser version, the pages of Our Service that You visit, and the time and date of Your visit.
  • If accessing via a mobile device: mobile device ID, IP address, operating system, and browser type.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track Our Service’s activity and store certain information:

  • Cookies or Browser Cookies: A small file placed on Your Device. If You refuse Cookies, You may not be able to use parts of Our Service.
  • Flash Cookies: Local stored objects used to collect and store information about Your preferences or activity.
  • Web Beacons: Small electronic files in Our emails or pages that count users or provide statistics.

Cookies can be “Persistent” or “Session” Cookies:

  • Persistent Cookies remain on Your device when offline.
  • Session Cookies are deleted when You close Your browser.

We use both for:

  • Necessary / Essential Cookies: Provide You with services available through the Website, authenticate users, and prevent fraud.
  • Cookies Policy / Notice Acceptance Cookies: Identify if users have accepted the use of cookies on the Website.
  • Functionality Cookies: Remember Your choices to avoid re-entering preferences.

Use of Your Personal Data

We may use Your Personal Data for:

  • Providing and maintaining Our Service: Including monitoring its usage.
  • Managing Your Account: Allowing access to different functionalities.
  • Performance of a contract: For any agreements with You.
  • To contact You: By email, phone, or other means, regarding updates or services.
  • To provide You with news and offers: For similar goods, services, or events unless opted out.
  • To manage Your requests: Addressing Your requests to Us.
  • For business transfers: Evaluating or conducting mergers, sales, or other transfers of Our assets.
  • For other purposes: Data analysis, identifying trends, evaluating and improving services, products, and marketing.

Sharing Your Personal Information

We may share Your personal information:

  • With Service Providers: To monitor or analyse Service usage or to contact You.
  • For business transfers: In connection with mergers, sales, or similar transactions.
  • With Affiliates: Including parent companies, subsidiaries, and joint ventures.

Retention of Your Personal Data

We retain Your Personal Data for as long as necessary to comply with Our legal obligations, resolve disputes, and enforce agreements.

Usage Data is retained for internal analysis purposes unless required for longer durations for security or functionality.

Transfer of Your Personal Data

Your information may be transferred to and maintained on devices in other jurisdictions. We ensure adequate controls are in place to protect Your data.

Analytics

We use third-party services to monitor and analyse Service usage:

  • Google Analytics: A web analytics service that tracks website traffic and can be opted out of via a browser add-on. For more on Google’s privacy practices, see their Privacy & Terms page.

Email Marketing

We may contact You with newsletters and promotions. You may opt-out via unsubscribe links or by contacting Us.

Payments

We use third-party services for payment processing:

  • Stripe: Their Privacy Policy is available here.

Links to Other Websites

Our Service may contain links to third-party sites, which have their own privacy policies. We are not responsible for these sites.

GDPR Privacy

We process Personal Data under various conditions:

  • Consent: You have given consent for one or more specific purposes.
  • Performance of a contract: Provision is necessary for an agreement.
  • Legal obligations: Compliance with laws applicable to the Company.
  • Vital interests: Protecting Your interests or another person’s.
  • Public interests: For a task carried out in the public interest.
  • Legitimate interests: For Our legitimate interests.

Your Rights Under the GDPR

You have the right to:

  • Access Your Personal Data: Update, delete, or request a copy.
  • Correct Your Personal Data: Correct incomplete or inaccurate information.
  • Object to processing: When processing is based on legitimate interests or for direct marketing.
  • Request erasure: If there’s no good reason for processing.
  • Transfer Your Data: In a machine-readable format to You or a third party.
  • Withdraw consent: But this may limit access to Service functionalities.

Exercising GDPR Rights

You can exercise Your rights by Contacting Us, and We’ll respond as soon as possible. You may also complain to a Data Protection Authority.

Facebook Page

We operate a Facebook Fan Page, jointly controlled by the Company and Facebook:

  • Facebook Insights: Uses a Cookie on Your device, remaining active for up to two years, for anonymised statistics.

For Facebook’s practices, see their Privacy Policy.

Security of Your Information

We take steps to secure Your information but recognise no method is 100% secure. We may notify You of security breaches electronically or via the Service.

Legal Requirements

The Company may disclose Your Data if required by law or to:

  • Comply with legal obligations.
  • Protect Our rights or property.
  • Investigate possible wrongdoing.
  • Protect the personal safety of Service users or the public.
  • Guard against legal liability.

Changes to This Privacy Policy

We may update this policy occasionally, notifying You via a new policy posting and an email or prominent notice.

Any significant changes will be communicated clearly to ensure transparency.

Contact Us

For any questions, visit Our website or contact Us directly.