How we work

Garden Design Process

garden design

Garden Design Brief

Information is key

This is the most crucial part of the design process. Our bespoke garden questionnaire helps us to get information which makes your brief. Upload a few photos of the garden/outdoor space you want to design. Add measurement, a rough sketch or blueprint. Tell us more about your garden ideas, inspiration and budget.

Garden Design Consultation

You are given the opportunity to have a video consultation with your garden designer. Our designers work with you in a collaborative process to create a beautiful outdoor space that reflects your style. This is a great way to discuss more about your requirements for your design project with your garden designer. We listen carefully to your needs and gain a good understanding of what you wish to achieve. Each project is totally bespoke. Share ideas and communicate with your garden designer throughout the process.


Design Stage 1

Once your garden designer has taken the design brief, we get to work on your project. You will receive design schemes in the form of design concept, garden plan layout and 3D isometric views. This would show different angles of your garden design. Please share your feedback to the designer, including which board you prefer, items you like or dislike. Your designer will then implement changes.

Design Stage 2

Our team combines their experience, creativity and garden design principles to create designs that our clients love. Following your feedback, your designer will make revisions (if needed) to get your design just right. Your prompt feedback is helpful to speed up the process.

Once you have approved your final design and layout. Our horticulturist gets to work on your planting plan.

Garden Package Delivered

You will receive your design concept, garden planner layout, and 3D isometric views. Our Garden design packages provides everything you need to successfully build your garden.  This includes bespoke planting plan, lighting plan and working drawing.

Plants Delivered to you

We provide a curated material and furniture list of all the items included in your final design. Purchasing is made easy via the embedded links to each suppliers’ website. We can also help source plants for you. Thanks to our good relationships with trusted UK nurseries; You can enjoy exclusive trade discounts when purchasing through us.

Plants delivery

Post Design Support

After you receive your garden design package, our support doesn’t end there. You will receive post design support from our team should you need any help.

Garden Build Service

We offer a complete garden build service; which is an optional add on service for homeowners in London and surrounding areas. 

Our Suppliers

We work with leading UK suppliers .

Asked Questions

  • We have a small team of professional garden designers and horticulturists who have are fully qualified and have gained working experience within the residential garden industry. House Designer prides itself on offering the highest level of quality service to all our clients.

  • Depending on the package you purchased, you have have between 2- 4 revisions. Please check your package allocation

  • Each package does have a design time. Between 3 -5 weeks. We allocate the design time for your project. Please kindly share your feedback and response in a timely manner in other to interrupt your project.

    We are a small team of designers. We pride ourselves on offering the highest level of quality and service. Our design process cannot be rushed.

  • We listen to our clients during the initial consultation. We design according to your style preferences and budget. It is very important to share as much information during your design brief and consultation with your Interior designer.

  • Yes, our designers keep your budget in mind when selecting materials, plants and furniture for your garden design project. We are unable to factor the build cost as this varies.

  • Yes! Of course you can. We ask if you have plants or furniture you would like to keep in your project . Please be sure to share photos of the existing plants or furniture you would like to keep.

  • We are able to make changes during your design process but changing your design brief (style, concept) once we have started your project may incur a surcharge. Please kindly note that this may need more design time which we have to charge extra for.

  • We understand that clients may have to pause the design process due to circumstances, Please contact us via e-mail  immediately to let us know. According to our Terms of service, if a client does not respond for more than 6 weeks, Your project will be closed.

  • No, you do not need a site visit with our online garden design. In some cases, during your consultation we may require a video call (‘virtual’ tour ) to discuss your project with your designer.

    We also offer site visits and in-person consultations with one of our garden designers. This service is currently only available in London and surrounding areas.